Monthly Archives: June 2014


Jun

12

2014
Call Parking Now Available

Call Parking Now Available

We’re excited to share that Call Parking is now a service we offer! Call Parking is a great service for both virtual and brick-and-mortar business environments. What is Call Parking? This service is a simple and efficient alternative to placing callers on a traditional hold. Call parking allows you to “park” the call in a space and then share the number of that “space” with…

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Jun

04

2014
HIPAA Compliance and VoIP

HIPAA Compliance and VoIP

A common misconception is that HIPAA, the Health Insurance Portability and Accountability Act, applies only within the healthcare industry. In truth, business phone systems that leverage Voice over IP technology may also fall under the HIPAA regulations, even if you are not dealing directly with healthcare industry. HIPAA requires ongoing compliance management. For instance, if you bought your VoIP phone system five years ago, it…

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