Monthly Archives: August 2017


Aug

29

2017
Business Phone Etiquette

Business Phone Etiquette

Every time a client calls your business, they’re judging you. Seriously, the outcome of a business phone call is much more than whether or not you were able to resolve a client’s problem, or answer their question. That’s why every single time your office phone rings, you should be prepared for a mini interview. Our phone manners have slipped drastically thanks to the fact that…

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Aug

22

2017
6 Tech-Based Tips for Improved Client Communication

6 Tech-Based Tips for Improved Client Communication

According to Forbes, “Warren Buffet once told a class of business students that better communication could boost their value by fifty percent.” Strong client communication is at the heart of business growth, and somehow, it’s a skill that both new grads and seasoned execs continue to lack. Some argue that the tech age has dismantled this essential skill, but if you can leverage communication technology…

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Aug

15

2017
Breaking Down the Voice Cloud

Breaking Down the Voice Cloud

What is this “Cloud”? Wikipedia defines “cloud” in the modern, techy sense as,”A computing infrastructure and software model for enabling ubiquitous access to shared pools of configurable resources, which can be rapidly provisioned with minimal management effort, often over the internet.” Isn’t that fun? Chances are, I understood cloud-based technology far less than you did about a month ago. And if you’re like me, and haven’t spent…

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Aug

11

2017
New Voice Tech Could Be Less Costly Than Old

New Voice Tech Could Be Less Costly Than Old

The word technology as a standalone makes me think of spending big bucks. But what if the newer, cutting-edge technology cost less than the old-school systems? It all depends on infrastructure. The Roadmap to Better Tech Voice technology’s infrastructure functions similarly to roadways’—when there is too much traffic in a city (which anyone in Tampa ought to relate to on a personal level…), it doesn’t…

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