Blog


Jun

04

2014
HIPAA Compliance and VoIP

HIPAA Compliance and VoIP

A common misconception is that HIPAA, the Health Insurance Portability and Accountability Act, applies only within the healthcare industry. In truth, business phone systems that leverage Voice over IP technology may also fall under the HIPAA regulations, even if you are not dealing directly with healthcare industry. HIPAA requires ongoing compliance management. For instance, if you bought your VoIP phone system five years ago, it…

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May

16

2014
VoIP Phone Features

VoIP Phone Features

Voice over Internet Protocol, or VoIP phone systems are no longer the alternative platform for communication, they are the new standard. For flexibility, functionality, and cost savings this is the telephone infrastructure solution for onsite employees and virtual workforces across the globe. While we customize Hosted Voice, Voice Over IP, and cloud systems that are scalable to changing needs, VoIP phones offer features that have…

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Jan

23

2014
How Does VoIP Work?

How Does VoIP Work?

Over the last quarter of a century the modern telephone has continued to transform. Back in the eighties, individual 25 pair cables connected directly to a desktop phone that weighed much more than today’s laptops.   This former state-of-the-art technology gave way to digital PBXs which put the telephone system on the customer’s premise and provided them the ability to program more advanced software features and…

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