Blog


Jun

30

2017
What is a Virtual Switchboard and Why is it Important

What is a Virtual Switchboard and Why is it Important

A virtual switchboard is a system developed with large businesses and support staff in mind. Callers automatically hit an answering service so they can be directed to the best option and department. It provides an inexpensive, efficient, and easy software system that any receptionist can use. Everything within TeleVoIPs’ switchboard is accessible within two clicks. Always Keeping Finance in Mind We talk a lot about…

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May

11

2017
Also join calls as needed to improve employee performance and customer retention.

The Importance of Monitoring Sales Calls

Running a business with optimum efficiency is a top priority for owners and managers. TeleVoIPs provides the ability to monitor all sales calls, enabling you to improve and provide additional customer service. Listening in on sales calls gives management and subordinates opportunities to teach, learn, and achieve success.  The resulting optimal customer service and improvements in your sales team saves time and money. Learn from…

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Feb

03

2015
Switching to VoIP should be a simple and pain free process

Switching to VoIP should be a simple and pain free process

For those business owners that are still hesitant, there are best practices to ensure that the switch to VoIP goes simply and easily. Check your Internet speed.  Ensure that you have enough Internet speed and bandwidth to handle both your regular Internet traffic and your phone lines.  VoIP systems will not work well on slow Internet connections.  Your Internet Service provider or a competent VoIP…

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Dec

05

2013
Who Invented the Telephone? You Make the Call…

Who Invented the Telephone? You Make the Call…

                        The names of Alexander Graham Bell and his assistant Watson are synonymous with the invention of the telephone. “Mr. Watson, come here — I want to see you” has gone down in history as the first of zillions of phone calls made since that day in 1876. But like Shakespeare and other notables…

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Nov

21

2013
Are You Addicted to Your Phone?

Are You Addicted to Your Phone?

  It is easy to make the argument that smart phones are no longer a luxury. They represent a world of music and messages that fit perfectly into the back pocket of a pair of jeans. Our phones deliver reminders of errands, maintain our calendar, provide driving directions, and of course Siri is on call 24/7 for everything else. So if a device is so…

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Oct

24

2013
Six Surprising Benefits to Managed IT Services

Six Surprising Benefits to Managed IT Services

Whether you’re an established firm with high profile clients or simply a mom and pop plus two, you are likely to rely on a network of technology that keeps your business running smoothly. From cloud computing to VOIP phone solutions, companies have a host of technology needs that they aren’t often equipped to handle in house. Turning to managed IT services can be among the…

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Mar

13

2013
TeleVoIPs offers discounted phone service for Non-Profits

TeleVoIPs offers discounted phone service for Non-Profits

VoIP Services Deal for Nonprofits: Apply Now Running a nonprofit in this economy can be extremely challenging. You have to decide where to most effectively spend money while raising funds for your organization. Often times nonprofits are told to do more with less, but certain budget items just can’t be cut— including telephone services. At Infinity Computer Solutions of Tampa Bay, we have the perfect…

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