VoIP (Voice over IP) Softphones allow users to communicate via their laptop or desktop computer. This configuration literally allows a computer to act as a telephone enabling video calls, voice calls and text messaging.
Different VoIP programs will deliver a variety of features and layouts. Some are able to display your contacts for easier dialing, and others present keypad-like buttons. This application utilizes your computer’s camera and microphone, or can also be used with a headset and speakers.
- Features of VoIP softphones include those common to traditional office phones for instance: call forwarding, conference calling, voicemail access, hold and call transfer capabilities.
- Hardphones or VoIP phones are also available for use in conjunction with softphones. A hardphone resembles a handheld cellphone, and transmits calls or messages through custom software. Another option is an analog telephone adaptor, which transforms your cellphone into a VoIP device.
- VoIP softphones are the new norm for those who travel extensively or work from home; they facilitate remote communication and allow the user to remain virtually location-less while still transparently tethered to business operations.
- VoIP is even a viable option for replacing residential landlines, or a small business’ desk phones via a Hosted VoIP application.
Generally, VoIP softphones are easy to use, and are a way to decrease mobile phone bills. They also require less energy than alternative phones and software systems, making them a much “greener” option when it comes to both cost savings and the environment.