Support Team Reference Page
This page includes all active and up-to-date documentation for distribution to clients.
Softphones & Software:
- Mobile App Softphone Quick User Guide
- Softphone User Guide (Android)
- Softphone User Guide (iPhone)
- Softphone User Guide (Web RTC)
- Mobile App Softphone General Troubleshooting
- Desktop Softphone Download Links
- Desktop Softphone Quick User Guide
- Original Mobile App User Guide
- Virtual Switchboard User Guide
- Vfax User Guide
- Texting User Guide
- CRM Integration Setup Guide
New Clients:
- Onboarding Document
- New Client Script Examples
- Client Recording Instructions
- On-Hold Music Options
- User Setup Guide T54
- User Setup Guide T53
- User Setup Guide T27
- How to Plug in Cordless
- How to Plug in Grandstream ATA
- Third Party Installation Guide
- Partner Installation Guide
- Home User Checklist
- Change of Name or Ownership Change Form