Presence Reporting

Presence Status and Presence Reporting are features built into TeleVoIPs Virtual Switchboard and Call Center Stats. The features provide a beneficial and effortless way to check on agents quickly if you need any assistance or have a customer on hold that needs the agent’s attention.

Presence Status of an agent
Measuring the agent's performance
Weekly/Monthly Reports

Learn More

Request a Quote

You may also like these posts

Business SMS: The Communication Tool Your Customers Actually Read

In a world of missed calls, full inboxes, and overflowing voicemails, one channel continues to outperform the rest in speed, visibility, and response text messaging. […]

Discover TeleVoIPs Latest Features: Revolutionizing Business Communications

At TeleVoIPs, we're continually enhancing our services to bring you the latest in business communication technology. Our new features Branded Caller ID, Virtual Switchboard, and […]