Presence Reporting

Presence Status and Presence Reporting are features built into TeleVoIPs Virtual Switchboard and Call Center Stats. The features provide a beneficial and effortless way to check on agents quickly if you need any assistance or have a customer on hold that needs the agent’s attention.

Presence Status of an agent
Measuring the agent's performance
Weekly/Monthly Reports

Learn More

Request a Quote

You may also like these posts

Staying Connected During the Holidays: VoIP Tips for a Smooth Season

The holiday season is filled with joy, festivities, and, let’s be honest, a fair amount of chaos. Between staff vacations, adjusted business hours, and increased […]

How TeleVoIPs Gives Back and Stays Connected During the Season of Thanks

As the year winds down and Thanksgiving approaches, it’s a time to pause, reflect, express gratitude, and give back. At TeleVoIPs, we believe that the […]