Measure Your Growth

A wide variety of visual call data serves to demonstrate the efficiency of employees, teams, offices, or your entire company. TeleVoIPs’ call analytics are easily accessed through our user portal so you always have detailed information at your fingertips for use in presentations and ROI analyses.

Customizable Wall Boards

You can create your own wall boards using customizable cards.  These cards can display different types of data including (but not limited to):

Abandoned Calls	Active Calls	Total Talk Time
Average Hold Time	Calls Waiting	Call Volume
Average Talk Time	Longest Wait	Agent Idle
Average Wait Time	Agents Online	Peak Active Calls
Calls Handled	Abandon Rate	Calls to Voicemail