Call Analytics | TeleVoIPS

Measure Your Growth

A wide variety of visual call data serves to demonstrate the efficiency of employees, teams, offices, or your entire company. TeleVoIPs’ call analytics are easily accessed through our user portal so you always have detailed information at your fingertips for use in presentations and ROI analyses.

Customizable Wall Boards

You can create your own wall boards using customizable cards.  These cards can display different types of data including (but not limited to):

Abandoned CallsActive CallsTotal Talk Time
Average Hold TimeCalls WaitingCall Volume
Average Talk TimeLongest WaitAgent Idle
Average Wait TimeAgents OnlinePeak Active Calls
Calls HandledAbandon RateCalls to Voicemail

You could go with one of the other companies out there, or you could save yourself the hassle and go straight to 100% satisfied.

– Jeff Venn, FL

Don't Take Our Word For It

Anyone can claim to be the best. We think what our clients have to say about us is what matters most.
That’s why we have five stars on Google and an A+ rating on the Better Business Bureau.

  • TeleVoIPS
  • TeleVoIPS

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