Year in Review: TeleVoIPs 2025 Milestones & Innovations

As 2025 wraps up, we’re celebrating a year full of progress, powerful features, and partnerships that helped our clients communicate smarter and scale with confidence.

Here’s a look back at some of our biggest highlights from the year:

Smarter Conversations with AI-Powered Tools

This year, we brought artificial intelligence into everyday workflows with AI-powered call summaries that help teams work faster and smarter.

Instead of replaying voicemails or scribbling notes, users can instantly see what a call was about, what topics were discussed, and how the caller felt. These tools help businesses monitor quality, coach teams more effectively, and make informed decisions, all in real time.

Branded Caller ID Now Live on Verizon & T-Mobile

After years of investment, 2025 marked a major milestone: Branded Caller ID is now supported across both Verizon and T-Mobile wireless networks. That means when you place a call, your verified business name, logo, and call reason show up on mobile devices, helping you stand out, build trust, and increase answer rates.

The Virtual Switchboard, Reimagined

Our Virtual Switchboard was designed to improve customer service and give management a better handle on company call flow, all from your web browser.

With it, teams can:

• Monitor live call activity
• Park and transfer calls in real time
• Track who’s available
• Review voicemails and summaries in one place

It’s a centralized hub that empowers reception teams, managers, and admins to work more efficiently, especially during high-volume times.

Integrations That Fit Your Workflow

This year, TeleVoIPs rolled out new integrations with many of the platforms our clients already use. We now work seamlessly with tools like HubSpot, Salesforce, Microsoft Teams, Clio, and others, allowing call data and insights to flow directly into your CRM or workspace.

Whether you're tracking conversations, syncing call notes, or triggering follow-ups, these integrations reduce manual work and improve transparency across teams.

A Year of Connection, Service, and Growth

Behind every call placed through TeleVoIPs is a business growing stronger, serving better, and staying connected, no matter where their team is.

To our clients, partners, and team: thank you for trusting us with your communication needs this year. We're proud of what we’ve built together, and we’re ready for even more in 2026.

Need a smarter phone system to kick off the new year? Let's chat today!