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Features | 

Features

Call Recording

Ensure top-notch customer service and employee performance


How it works:

  • Record all your business calls or specify by extension
  • Start and stop recording on the fly (then replay them call history)
  • Access all recorded calls in our cloud for 60 days or download and store them indefinitely
“The ability to listen, track and refer back to the call exchanges has been second-to-none when dealing with angry or hostile patients. Our call volume was overwhelming and now [it’s] manageable.”
Richard Menk, Administrator at Orthopaedic Medical Group of Tampa Bay
READ THE CASE STUDY

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