Business SMS: The Communication Tool Your Customers Actually Read

In a world of missed calls, full inboxes, and overflowing voicemails, one channel continues to outperform the rest in speed, visibility, and response text messaging. With open rates exceeding 90%, SMS isn’t just a casual communication tool anymore it’s a business essential.

At TeleVoIPs, we’ve made Business SMS part of the core experience, giving your team the ability to send and receive professional, trackable text messages from your business phone number all from your desktop or mobile app.

Here’s why Business SMS is the tool you didn’t know you needed, and how your business can start seeing results.

Why Business SMS Works?

✔️ People Read Texts Immediately
Unlike emails that sit unopened or calls that go to voicemail, texts are typically read within minutes. That means faster conversations, quicker problem resolution, and more opportunities to close deals or assist customers in real-time.

✔️ Your Customers Prefer It
Let’s be honest no one wants to “jump on a quick call” if it can be handled via text. For appointment confirmations, service updates, delivery reminders, and follow-ups, SMS offers a frictionless, friendly way to stay in touch without disrupting the day.

✔️ You Stay in Control
With TeleVoIPs, your SMS messages come from your main business number, not someone’s personal cell. That means professionalism, accountability, and a complete record of all conversations. Plus, multiple team members can manage inbound texts and respond directly from the web-based interface.

How Businesses Use TeleVoIPs SMS Every Day

• Appointment reminders to reduce no-shows
• Quick quotes and service updates without a call
• Follow-ups with leads who didn’t answer the phone
• Internal notifications to teams in the field
• Customer service for non-urgent issues or simple questions

Features That Make It Work for You

• Desktop + Mobile App: Send and receive texts from wherever you work
• Conversation History: View message threads like you would an email inbox
• Multiple Numbers/Departments: Route texts to the right team
• Automated Replies: Customize responses when you're away

Get Started with Business SMS

Whether you’re in healthcare, legal, retail, or tech if your customers have a mobile phone, they want the option to text. With TeleVoIPs Business SMS, you can meet them where they are, without compromising your brand or workflow.

Don’t let your business line go silent between calls. Start texting like a pro. Contact us today to activate Business SMS on your TeleVoIPs system!