Presence Reporting

Presence Status and Presence Reporting are features built into TeleVoIPs Virtual Switchboard and Call Center Stats. The features provide a beneficial and effortless way to check on agents quickly if you need any assistance or have a customer on hold that needs the agent’s attention.

Presence Status of an agent
Measuring the agent's performance
Weekly/Monthly Reports

Learn More

Request a Quote

You may also like these posts

VoIP Holiday Cheer: Fun Features for the Festive Season

The holiday season isn’t just about twinkling lights and out-of-office messages; it’s also a chance for businesses to bring a little joy and personality into […]

Year in Review: TeleVoIPs 2025 Milestones & Innovations

As 2025 wraps up, we’re celebrating a year full of progress, powerful features, and partnerships that helped our clients communicate smarter and scale with confidence. […]