Presence Reporting

Presence Status and Presence Reporting are features built into TeleVoIPs Virtual Switchboard and Call Center Stats. The features provide a beneficial and effortless way to check on agents quickly if you need any assistance or have a customer on hold that needs the agent’s attention.

Presence Status of an agent
Measuring the agent's performance
Weekly/Monthly Reports

Learn More

Request a Quote

You may also like these posts

Small Business, Big Impact: How TeleVoIPs Elevates Small Enterprises

Running a small business means wearing many hats, from sales and service to operations and support. But when it comes to communication, small businesses often […]

Your Phone System Shouldn’t Be a Mystery: 5 Signs It’s Time to Switch to TeleVoIPs

If your phone system feels more like a puzzle than a productivity tool, you're not alone. Many businesses deal with outdated or unreliable communication systems […]