Presence Reporting | TeleVoIPS

Presence Reporting

Presence Reporting

Presence Status and Presence Reporting are features built into TeleVoIPs Virtual Switchboard and Call Center Stats. The features provide a beneficial and effortless way to check on agents quickly if you need any assistance or have a customer on hold that needs the agent’s attention.

  • Presence Status of an agent
  • Measuring the agent’s performance
  • Weekly/Monthly Reports

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