October is Cybersecurity Awareness Month, and while most headlines focus on email scams or ransomware, there’s another key part of your business that deserves protection: your phone system.
VoIP delivers powerful, flexible communication tools, but without the right setup, it can also become an easy entry point for cybercriminals. At TeleVoIPs, we take security seriously at every level of our platform to ensure your voice data, call logs, and system access remain protected.
Just like your computer or email, your business phone system can be vulnerable to:
Businesses that don’t address these threats risk not only financial loss but damage to customer trust and brand reputation.
Our platform is designed with proactive security in mind. We focus on infrastructure, access control, and monitoring to give you peace of mind:
1. Private, Hardened Infrastructure: Your calls don’t travel through random third parties. TeleVoIPs operates on a privately managed voice platform, with strict controls over how and where data flows, and no reliance on insecure public platforms.
2. Two-Factor Authentication (2FA): Administrative portals and user dashboards support 2FA login, adding an extra layer of protection to your company’s most sensitive call data and settings.
3. Call Routing Controls: We help you avoid toll fraud and call abuse by controlling what types of calls are allowed, when, and by whom. Need to lock down international calls or set permissions for different roles? No problem.
4. Voicemail Access Protections: No more default passwords; we require PIN creation and help you manage voicemail access to prevent remote mailbox hijacking.
5. Real-Time Monitoring: Our support team keeps an eye on the network for anomalies like spikes in call traffic, suspicious dial patterns, and service disruptions, allowing us to catch potential issues before they impact your business.
You play a role in phone system security too. Best practices include:
Cybersecurity is never one-and-done. We continuously improve our security features based on feedback from real-world clients, from small law firms to enterprise healthcare providers. Your requests help shape our roadmap, whether it’s tightening access permissions, adding new audit logs, or enabling granular call permissions for your users.
VoIP security doesn’t have to be complex, but it does have to be intentional. This Cybersecurity Awareness Month, take a moment to review your phone system’s settings, permissions, and access points. Or better yet, let our team walk you through a quick security checkup.
Reach out to TeleVoIPs today to schedule a VoIP security review. We’ll help you assess risk, lock down access, and implement smarter call controls for long-term peace of mind.
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