VoIP and the Holiday Rush: Preparing Your Business for the Season

As summer heats up and July kicks off with holidays like Independence Day, many businesses experience a surge in customer activity. Whether you're managing increased call volumes, adjusting hours, or supporting remote staff on the move, one thing is certain, communication needs to be seamless.

At TeleVoIPs, we know that the holiday season can create both opportunities and challenges. With the right VoIP tools in place, your business can stay responsive, professional, and connected, even during the busiest times.

Prepare with Custom Call Routing and Holiday Schedules

TeleVoIPs makes it easy to set up temporary call routing plans for holiday hours. Whether you're closed for the 4th of July or running on a shortened schedule, our custom call flow tools let you:

• Automatically route calls to voicemail or on-call staff
• Play a holiday greeting for incoming callers
• Set temporary business hours that revert back automatically

These adjustments ensure customers aren’t left wondering why you’re not picking up, and staff aren’t overwhelmed by missed calls.

Keep Teams Connected with the  TeleVoIPs Mobile App

Vacations and flexible summer work arrangements can scatter your team, but with the TeleVoIPs apps, your communication doesn’t miss a beat. Employees can:

• Make and receive business calls from anywhere using their work number
• Check voicemail and manage call logs remotely
• Send and receive business texts directly from the app

This flexibility keeps your customer service strong, no matter where your team is.

Use Business SMS to Reduce Phone Traffic

Not every customer wants or needs to call. TeleVoIPs business texting allows you to communicate quickly and efficiently through SMS. Use it for:

• Holiday closures and special hours announcements
• Appointment confirmations and reminders
• Customer service follow-ups without tying up phone lines

It’s a simple way to reduce inbound call volume and keep your lines clear for more complex needs.

Monitor Call Trends and Adjust in Real Time

Don’t guess, track your communication trends using TeleVoIPs reporting tools. See peak times, missed call stats, and performance across departments so you can:

• Staff accordingly during high-traffic windows
• Identify gaps in customer service before they become issues
• Make data-driven decisions for future holiday seasons

Update Auto Attendants and Voicemail Greetings

Nothing says "we’re on top of it" like a professional, updated greeting. TeleVoIPs makes it easy to:

• Customize your auto attendant with holiday-specific messages
• Upload or record seasonal voicemails
• Ensure your callers are informed, even when you’re unavailable

We even offer an in-house Recording Studio to help you sound polished and on-brand.

Don’t Let the Holiday Rush Catch You Off Guard

The summer holiday season can be a whirlwind, but your communications don’t have to be. With TeleVoIPs, you’ll have the tools, support, and flexibility to handle the rush with confidence.

Ready to prep your phone system for the season? Let’s make sure your business stays responsive, and connected, no matter the holiday.