New Client Recordings

We know writing your phone greetings from scratch can be difficult. We’ve provided a few examples below to help you get started with crafting the perfect messages for your new business phone system.

Daytime IVR

Thank you for calling TeleVoIPs, where we provide superior communication services so your business can accomplish more. (If recording calls) Your call may be recorded for quality assurance purposes. If you know your party’s extension, you may dial it any time. For a dial-by-name directory, press four. To reach our sales team, please press one. For technical support, press two. For billing or administrative assistance, press three. For all other calls, press zero.

Afterhours IVR

Thank you for calling TeleVoIPs, where we provide superior communication services so your business can accomplish more. If this is an emergency, please leave a detailed message by pressing nine and one of our technicians will return your call. You may also email [email protected] to generate a support ticket. For sales inquiries, please press two to leave a message and your call will be returned the next business day. For all other calls, please press zero to leave a voicemail.

General Daytime Voicemail

Thank you for calling TeleVoIPs. All of our agents are currently assisting other clients. Please leave a detailed message and we will return your call as soon as possible.

General Afterhours Voicemail

Thank you for calling TeleVoIPs. You have reached us after our normal business hours. Please leave a detailed message and we will return your call the next business day.

Queue Callback Recording

(We highly recommend having this recording done by a professional as it should combine hold music and a looped recording similar to the one below)

Thank you for continuing to hold. All of our representatives are currently assisting other clients. To receive a call back while holding your place in line, please press 9. Otherwise, you may continue to hold.

How to Record Your Greetings

You may use your TeleVoIPs Softphone mobile app or your desk phone to record any of the above messages for your new phone system.

  1. If using the TeleVoIPs Softphone, open the app and select the dialer option.
  2. Dial * and then your extension number.
  3. Record your message.
  4. Hang up.
  5. Listen to message for correctness. Record again if needed.
  6. Check your email–you will recieve a .wav file of your recording. Ensure it is the correct one and email to our support team at [email protected] along with information on what the message should be used for.

 

If you’re in need of assistance or would like a professional voice recording for any of the messages above, let us know! We can be reached at 800-249-1771 or at [email protected]