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Posted in Disaster Recovery

Unforeseen Downtime: What’s Bad Tech Costing Your Business?

How Much Loss? Every time your enterprise-level technology fails you, you fail one (or more) of your clients. You miss a deadline, an email, or a […]

Posted in Tech News

Collaboration is the Real Goal, Not Just Communication

com·mu·ni·ca·tion \ kə-ˌmyü-nə-ˈkā-shən \ n (14c) 1: a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior  col·lab·o·ra·tion \kə-ˌla-bə-ˈrā-shən\ n (1871) 1: […]

Posted in Products

How the Virtual Switchboard is Transforming the Customer Service Experience

Central Service Centralization is the key to great customer service. You have common, core goals that an entire team should be committed to following. But […]

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