So you’ve invested in McLeod for your transportation and freight brokerage management. Now, make the most of your LoadMaster and PowerBroker software by integrating with your VoIP phone system. Computer Telephony Integration (CTI) ensures your staff can work as efficiently as possible when brokering logistics through McLeod. TeleVoIPs is a Certified McLeod Integration Partner and provides a link from your CRM software to your phone system so your team can easily make calls right from the database and view screen pops to see who’s calling in even before the call is answered.
No need to punch in numbers! Our integration makes McLeod phone numbers clickable. Simply select the number you wish to dial, click, and automatically call using your TeleVoIPs desk phone or softphone. Then, handle the active call through your McLeod dashboard.
Use screen pops to have a client’s file ready even before you answer the phone. Our McLeod integration allows for a preview of your client records as they call in. Any number stored in your database that’s calling in will initiate a new window/tab with that caller’s McLeod record—no searching for the file after you’ve got them on the phone.
*McLeod-TeleVoIPs phone integration for use with LoadMaster or PowerBroker Version 11.1 or higher.
Learn how TeleVoIPs’ advanced transportation management communication tools can help your team get more done. Check out our full suite of features and 3PL testimonials HERE.
Or, click below to read how BlueGrace and ReedTMS Logistics reduced communications costs and improved their operational efficiency:
Interested in leveraging the TeleVoIPs for McLeod integration to improve your logistics company’s communications suite? Connect with us below to see how it works in action.