Utilize Teams as a fully functional phone system with advanced call routing, analytics and reporting, and real-time management tools.
TeleVoIPs offers world-class, enterprise-level phone service to turn your Teams experience into a true UCaaS platform— chat, video conference, and make internal and external phone calls all in one dashboard. Employ the VoIP desk phones and softphones of your choice. Utilize TeleVoIPs’ high-level call routing, queue settings, and reporting functionality. Leverage our redundant network to provide unparalleled uptime and reliability to your phone services.
The TeleVoIPs for Teams integration means connecting your entire staff on the device of their choice. View statuses and link Outlook calendars with your phone system, so your whole team operates on one cohesive platform. You’ll also gain integrations with more than 300 business applications and CRM systems including Salesforce, Zendesk, and more.
Oversee your entire network’s happenings in real time with our Virtual Switchboard—manage call queues and waiting calls, Do-Not-Disturb, and active calls. Coach team members and analyze performance with listen and whisper tools.
Measure system activity by day, week, or month with call statistics for Teams. Analyze call volume, utilization, and which team members are handling inbound and outbound calls. Report on call volume, duration, Do-Not-Disturb usage, and completed vs. missed calls by member or queue. Easily access, sort, and download call recordings for later use.
TeleVoIPs provides a level of customer care and support that’s unmatched by big VoIP and technology corporations. Our team of Florida-based engineers and VoIP experts know our clients by name and provide assistance in real time—no dialing an international call center, waiting on long holds, or escalating time and time again. When it comes to communication, employing TeleVoIPs for Teams means that you have a local team available whenever you need us. We’re proud of what our clients have to say about us and would be proud to serve your business too.
Interested in leveraging the TeleVoIPs for Teams integration to improve your enterprise’s communications suite? Connect with us below to see how it works in action.