So, you’ve invested in Zoho to ensure your sales and marketing teams are at the top of their game. Your data is centralized and organized but without integrating your full client communications into Zoho, a critical piece is missing. Make the most of your Zoho CRM solution by integrating with your VoIP phone system. Store call histories and data in Zoho, easily open client records as calls come in, create a repository for call recordings, and dial your contacts with the click of a button. Learn how TeleVoIPs for Zoho provides robust analytics, improves efficiency and increases phone call ROI.
No need to punch in numbers! Our Virtual Switchboard integration makes your Zoho phone numbers clickable. Simply choose the contact you’d like to dial, click, and automatically call using your TeleVoIPs desk phone or softphone. Later, reference the time and date the call was made to that client if needed.
Have a client’s file ready even before you answer the phone. Our virtual switchboard integration allows for a preview of your client records as they call in. Any number stored in Zoho that’s calling in will initiate a new window/tab with that caller’s Zoho record—no searching for the file after you’ve got them on the phone.
View all related call logs as part of your Zoho leads and contacts. Call duration, initiator, and even custom fields like call purpose can be stored as part of calls made through the TeleVoIPs-Zoho integration. For even deeper analytics that measure team performance, employ our Advanced Call Statistics.
Keep all your call recordings in Zoho. TeleVoIPs call recordings can be automatically stored in Zoho alongside the call logs so .wav audio files can be referenced any time for any given customer.
Interested in leveraging the TeleVoIPs for Zoho integration to improve your communications suite? Connect with us below to see how it works in action.